Privacy Policy

The privacy policy describes the principles of processing information about you, including personal data and cookies.

1. General Information

This policy applies to the website operating under the URL: fanfrost.pl
The service operator and personal data administrator is: FanFrost sp. z o.o.
Operator's contact email address: info@fanfrost.pl
The operator is the Administrator of your personal data with respect to data provided voluntarily on the website.
The website uses personal data for the following purposes: presentation of an offer or information
The website performs functions of obtaining information about users and their behavior in the following ways:
1. Through data voluntarily entered in forms, which are entered into the Operator's systems.
2. By saving cookies on end devices (so-called "cookies").

2. Selected Data Protection Methods Used by the Operator

Login and data entry areas are protected at the transmission layer (SSL certificate). This ensures that personal data and login data entered on the site are encrypted on the user's computer and can only be read on the target server.
The operator periodically changes its administrative passwords.
To protect data, the Operator regularly makes backup copies.
An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.

3. Hosting

The website is hosted (technically maintained) on the servers of the operator: another company
The hosting company, to ensure technical reliability, maintains logs at the server level. The following may be recorded:
1. resources specified by URL identifier (addresses of requested resources – pages, files),
2. time of request arrival,
3. time of sending the response,
4. client station name – identification performed by the HTTP protocol,
5. information about errors that occurred during the execution of HTTP transactions,
6. URL address of the page previously visited (referer link) – if the transition to the website was made through a link,
7. information about the user's browser,
8. information about the IP address,
9. diagnostic information related to the self-ordering process of services through recorders on the site,
10. information related to the handling of email directed to the Operator and sent by the Operator.

4. Your Rights and Additional Information on How Data is Used

In certain situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfill obligations imposed on the Administrator. This applies to the following groups of recipients:
1. hosting company on the basis of entrustment
Your personal data will be processed by the Administrator no longer than necessary to perform activities related to them specified by separate regulations (e.g., accounting). In relation to marketing data, the data will not be processed for more than 3 years.
You have the right to request from the Administrator:
1. access to personal data concerning you,
2. their rectification,
3. deletion,
4. restriction of processing,
5. and data portability.
You have the right to object to the processing indicated in point 3.2 regarding the processing of personal data for the purpose of legitimate interests pursued by the Administrator, including profiling, while the right to object cannot be exercised if there are valid, legally justified grounds for processing, overriding your interests, rights, and freedoms, in particular, establishing, pursuing, or defending claims.
You have the right to lodge a complaint against the Administrator's actions to the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
Providing personal data is voluntary, but necessary to operate the website.
Actions involving automated decision-making, including profiling, may be taken in relation to you for the purpose of providing services under the concluded contract and for the purpose of direct marketing conducted by the Administrator.
Personal data is not transferred to third countries within the meaning of data protection regulations. This means that we do not send them outside the European Union.

5. Information in Forms

The website collects information provided voluntarily by the user, including personal data, if provided.
The website may save information about connection parameters (time stamp, IP address).
The website, in some cases, may save information facilitating the linking of data in the form with the email address of the user filling out the form. In such a case, the user's email address appears inside the URL of the page containing the form.
Data provided in the form is processed for the purpose resulting from the function of a specific form, e.g., to process a service request or commercial contact, registration of services, etc. Each time the context and description of the form clearly inform what it is for.

6. Administrator Logs

Information about user behavior on the website may be subject to logging. This data is used for website administration.

7. Important Marketing Techniques

The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not transfer personal data to the operator of this service, only anonymized information. The service is based on the use of cookies in the user's end device. Regarding user preferences collected by the Google advertising network, the user can view and edit information derived from cookies using the tool: https://www.google.com/ads/preferences/
The operator uses remarketing techniques that allow for tailoring advertising messages to the user's behavior on the site, which may give the illusion that the user's personal data is being used for tracking, but in practice, no personal data is transferred from the Operator to advertising operators. The technological condition for such actions is enabled cookie support.
The operator uses Facebook pixel. This technology causes the Facebook service (Facebook Inc. based in the USA) to know that a person registered there is using the website. It is based on data for which it is the administrator itself; the Operator does not transfer any additional personal data to the Facebook service. The service is based on the use of cookies in the user's end device.
The operator uses a solution that examines user behavior by creating heat maps and recording behavior on the site. This information is anonymized before being sent to the service operator so that it does not know which physical person it concerns. In particular, passwords and other personal data are not recorded.
The operator uses a solution that automates the operation of the website in relation to users, e.g., it can send an email to the user after visiting a specific subpage, provided that they have consented to receive commercial correspondence from the Operator.
The operator may use profiling within the meaning of data protection regulations

8. Information about Cookies

The website uses cookies.
Cookies are IT data, in particular text files, which are stored in the end device of the website user and are intended for using the website pages. Cookies usually contain the name of the website they come from, the time they are stored on the end device, and a unique number.
The entity placing cookies on the end device of the website user and accessing them is the website operator.
Cookies are used for the following purposes:
1. maintaining the website user's session (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the website;
2. implementation of the purposes specified above in the "Important Marketing Techniques" section;
Within the website, two basic types of cookies are used: "session" cookies and "persistent" cookies. "Session" cookies are temporary files that are stored in the user's end device until logging out, leaving the website, or turning off the software (web browser). "Persistent" cookies are stored in the user's end device for the time specified in the cookie parameters or until they are deleted by the user.
Web browsing software (web browser) usually allows cookies to be stored on the user's end device by default. Website users can change the settings in this regard. The web browser allows the deletion of cookies. It is also possible to automatically block cookies. Detailed information on this subject is contained in the help or documentation of the web browser.
Restrictions on the use of cookies may affect some of the functionalities available on the website pages.
Cookies placed in the user's end device may also be used by entities cooperating with the website operator, in particular, this applies to companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing Cookies – How to Express and Withdraw Consent in Practice?

If the user does not want to receive cookies, they can change the browser settings. We reserve that disabling cookies necessary for authentication, security, maintaining user preferences may hinder, and in extreme cases may prevent the use of websites
To manage cookie settings, select the web browser you use from the list below and follow the instructions:
1. Edge
2. Internet Explorer
3. Chrome
4. Safari
5. Firefox
6. Opera
Mobile devices: